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All categories/🎫 Ticketing & Helpdesk

Ticketing & Helpdesk

18 tools

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🎫
Bugzillav5.2Official

Server-based bug tracking system used by Mozilla and others.

bug-trackingmozillaserveropen-source
adminElite0 downloadsApproved 65d ago
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FrontEnd Plusv7.0OfficialNo threats

Web-based help desk and IT service management tool. Ticket tracking, asset management, and SLA monitoring for Windows environments.

ticketingweb-basedwindows
adminElite0 downloadsScanned 69d agoApproved 87d ago
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osTicketv1.18.1OfficialNo threats

Widely-used open-source support ticket system. Email-based ticket creation, agent dashboard, custom forms, SLA plans, and knowledge base.

ticketinghelpdeskopen-sourcelinuxwindows
adminElite0 downloadsScanned 69d agoApproved 77d ago
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Heskv3.5.2OfficialNo threats

Simple, lightweight help desk software. PHP-based, easy to install. Ticket management, knowledge base, and canned responses. Free version available.

ticketingself-hostedphpsimplelinuxwindows
adminElite0 downloadsScanned 69d agoApproved 91d ago
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HelpDeskZv2.0.2OfficialNo threats

PHP-based help desk software. Self-hosted, lightweight, and easy to customize. Supports email piping, knowledge base, and custom fields.

ticketinghelpdeskphpself-hostedlinux
adminElite0 downloadsScanned 69d agoApproved 82d ago
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Zammadv6.4OfficialNo threats

Web-based, open-source helpdesk and customer support system. Supports email, chat, phone, Twitter, and Facebook channels in one interface.

ticketinghelpdeskmulti-channellinux
adminElite0 downloadsScanned 69d agoApproved 70d ago
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Spiceworks Help Deskv2024OfficialNo threats

Free IT help desk software. Cloud-based ticket management, user portal, knowledge base, and reporting. Popular with small IT teams.

ticketingit-helpdeskfreewindows
adminElite0 downloadsScanned 69d agoApproved 94d ago
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Kanboardv1.2.37Official

Minimalist Kanban project management software.

kanbanproject-managementminimalistweb
adminElite0 downloadsApproved 65d ago
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MantisBTv2.26.2Official

Web-based bug tracking system with issue management features.

bug-trackingissuemanagementweb
adminElite0 downloadsApproved 65d ago
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Phabricatorv2024.10Official

Suite of development tools including code review and bug tracking.

code-reviewbug-trackingdevelopmentsuite
adminElite0 downloadsApproved 65d ago
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Frappe Helpdeskv2.1.0OfficialNo threats

Modern, open-source helpdesk built on Frappe framework. Beautiful UI, SLA tracking, knowledge base, and customer portal.

ticketingopen-sourcemodernlinux
adminElite0 downloadsScanned 69d agoApproved 79d ago
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Request Tracker (RT)v5.0.6OfficialNo threats

Enterprise-grade issue tracking system. Handles millions of tickets. Email integration, custom workflows, SLA management, and full audit trail.

ticketingenterpriseemaillinux
adminElite0 downloadsScanned 69d agoApproved 91d ago
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GLPIv10.0.17OfficialNo threats

Full-featured IT service management solution. Helpdesk, asset management, project management, and knowledge base. ITIL-compliant.

ticketingitsmasset-managementlinux
adminElite0 downloadsScanned 69d agoApproved 85d ago
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YouTrackv2024.1Official

Issue tracker by JetBrains with agile board and time tracking.

issue-trackeragilejetbrainstime-tracking
adminElite0 downloadsApproved 65d ago
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OpenProjectv14.0Official

Open-source project management software with Gantt charts.

project-managementganttagileopen-source
adminElite0 downloadsApproved 65d ago
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Tracv1.6Official

Enhanced wiki and issue tracking system for software projects.

wikiissue-trackingsvnproject
adminElite0 downloadsApproved 65d ago
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Redminev5.1.2Official

Flexible project management web application with issue tracking.

project-managementissue-trackingwebflexible
adminElite0 downloadsApproved 65d ago
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FreeScoutv1.8.128OfficialNo threats

Free, open-source helpdesk and shared inbox. Lightweight PHP application, similar to Help Scout. Self-hosted with module ecosystem.

ticketinghelpdeskemailopen-sourcelinux
adminElite0 downloadsScanned 69d agoApproved 74d ago