After $380M hack, Clorox sues its “service desk” vendor for simply giving out passwords

Hacking is hard. Well, sometimes. Other times, you just call up a company's IT service desk and pretend to be an employee who needs a password reset, an Okta multifactor authentication reset, and a Microsoft multifactor authentication reset... and it's done. Without even verifying your identity. So you use that information to log in to the target network and discover a more trusted user who works in IT security. You call the IT service desk back, acting like you are now this second person, and you request the same thing: a password reset, an Okta multifactor authentication reset, and a Microsoft multifactor authentication reset. Again, the desk provides it, no identity verification needed. Read full article Comments